Refrigerator ice maker leaking water into bin

Refrigerator ice maker leaking water into bin? & Fixed

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Refrigerator Ice Maker Leaking Water Into Bin: The Master Diagnostic Guide

Nothing ruins a cold drink faster than reaching into your freezer and finding a solid, inseparable block of ice instead of cubes. Or worse, waking up to a puddle of water on your kitchen floor because the ice bin overflowed.

You don’t need a $150 service call yet. You need a millimeter, a 1/4-inch nut driver, and about 45 minutes. As a senior technician, I’ve seen this exact failure point in hundreds of GE, Whirlpool, Samsung, and Frigidaire units. The culprit is rarely the ice maker itself—it’s almost always the gatekeeper: the Water Inlet Valve.

This guide is your forensic blueprint to fixing the leak, saving your floor, and getting your cubes back.

The “Forensic” Quick-Scan Problem List

Before you start tearing apart the back of your fridge, match your symptoms to this matrix. This isolates the failure point so you don’t waste money on parts you don’t need.

Symptom Likely Culprit Probability
Solid block of ice in bin / “Icicles” hanging from maker Inlet Valve Solenoid Failure (Stuck Open) High (70%)
Small, hollow cubes + Leaking Low Water Pressure (<20 PSI) Med (15%)
Water splashing over the mold / “Slab” on top High Water Pressure (>120 PSI) Low (5%)
Water spraying randomly inside freezer Frozen Fill Tube Med (10%)

Problem #1: The “Weeping” Water Inlet Valve (Most Common)

If your ice bin looks like a glacier, your Water Inlet Valve is failing. This is the electrically controlled faucet on the back of your fridge (usually at the bottom) that tells water when to flow into the ice maker.

When these valves fail, they rarely fail “wide open” (which would flood your house in minutes). Instead, they “weep.” They fail to seal 100% shut after a fill cycle. This allows a slow, constant drip of water to travel up the fill tube and dribble into the ice maker mold. Since the mold is already full of frozen ice, this new water overflows into the bin, freezing all your existing cubes into a solid brick.

The Science: Why Valves Fail

Inside the valve is a solenoid coil and a spring-loaded plunger. When the ice maker calls for water, the fridge sends 120V (or 12V DC on newer models) to the coil. The magnetic field pulls the plunger back, opening the seal.

Over time, two things happen:

  1. Sediment Buildup: Calcium and minerals from your water supply get past the screen and stick to the plunger seal. Even a microscopic grain of sand prevents the plunger from sealing tight.
  2. Spring Fatigue: The spring that pushes the plunger shut loses tension after years of cycling.

The result: The valve closes mostly, but not completely.

Diagnostic Test: The “Icicle” Check

Open your freezer and look at the ice maker itself. Specifically, look at the stripper arm (the plastic fingers that push the ice out) or the bottom of the mold.

  • Do you see an icicle hanging off the ice maker?
  • Is there a frozen trail of water running down the back wall of the freezer?

If yes, your valve is weeping.

The Fix: Replacing the Water Inlet Valve

Note: Do not attempt to clean the valve. Once the rubber seat is etched by sediment, it will never seal again. Replacement is the only permanent fix.

Tools Needed:

  • 1/4-inch Nut Driver
  • Phillips Head Screwdriver
  • Adjustable Wrench or Pliers
  • Towel and Bucket
  • Teflon Tape (optional, but recommended)
  • Tube Cutter (if your plastic lines are brittle)

Step 1: Safety and Access

Pull the refrigerator away from the wall. Unplug the unit—you will be working near live wires and water, a dangerous combination. Turn off the water supply at the saddle valve (usually under the sink or behind the fridge).

Step 2: Remove the Rear Panel

Locate the lower rear access panel. It is usually cardboard or thin sheet metal. Use your 1/4-inch nut driver to remove the screws. Set the panel aside.

Step 3: Locate the Valve

Follow the main water line from the wall. It connects directly to the Water Inlet Valve. On most fridges, it’s a blue or green plastic assembly mounted to the frame on the right side.

  • Note: Some fridges have a “dual” valve (one for water dispenser, one for ice). If you have water in the door, you likely have two solenoids. Follow the plastic tube that goes up the back of the fridge—that’s the ice maker line.

Step 4: Disconnect and Swap

  1. Place a towel under the valve to catch drips.
  2. Unscrew the brass compression nut holding the main water line (use your wrench).
  3. Remove the mounting screw holding the valve to the frame.
  4. Pull the valve out gently. You will see electrical harnesses connected to the solenoids.
  5. Take a picture of the wiring with your phone. You need to know which wire goes where.
  6. Disconnect the wire harnesses. They usually pull straight off.
  7. Push the plastic locking collar on the outlet side (the tube going to the ice maker) and pull the plastic tube out. This is a “John Guest” quick-connect fitting.
    • Tip: If the tube won’t release, cut it cleanly with a tube cutter (don’t use scissors, they pinch the tube).

Step 5: Install the New Valve

Reverse the steps.

  1. Push the ice maker tube firmly into the new valve until it bottoms out. Give it a tug to ensure it’s locked.
  2. Reconnect the wire harnesses (check your photo).
  3. Screw the main water line onto the new valve. Be careful not to cross-thread the plastic threads on the valve! Hand-tighten, then give it a 1/4 turn with the wrench.
  4. Mount the valve back to the frame.

Step 6: The Leak Check

Turn the water supply back on before you put the back panel on. Check for drips at the compression nut. If it leaks, tighten it slightly more. Plug the fridge back in.

Pro-Diagnostic Tip: The Ohms Resistance Test

If you aren’t sure if the valve is the problem, or if the electrical signal is bad, use a Multimeter.

  1. Set your multimeter to Ohms (Ω) (the Omega symbol), usually the 200 or 2k setting.
  2. Touch the probes to the two metal terminals on the valve solenoid (where the wires plug in).
  3. Reading:
    • A healthy valve should read between 200 and 500 Ohms (check your specific model’s tech sheet, usually hidden behind the kick plate).
    • Infinite (OL): The coil is “open” (burned out). The valve won’t open at all.
    • Zero (0): The coil is shorted.

Note: A valve can pass the electrical Ohms test and still fail mechanically (leak). But if it fails the Ohms test, it is definitely dead.

Preventive Actions

  • Install an Inline Water Filter: If your home has hard water or you are on a well, sediment is your enemy. Install an external inline water filter before the water reaches the fridge valve. This catches the grit that destroys the plunger seal.
  • Inspect Supply Lines: While you are back there, check your plastic water lines. If they are yellow and brittle, replace them with PEX or Copper. A burst line causes thousands of dollars in damage.

Refrigerator Ice Maker Leaking Water Into Bin: The Master Diagnostic Guide

It sounds completely backwards, right? How can low water pressure cause a leak? Logic says high pressure bursts pipes, and low pressure just means no water.

But in the world of solenoid valves, low pressure is a silent killer. This is the “Low Pressure Paradox,” and it is the #1 reason why ice makers leak in homes with Reverse Osmosis (RO) systems or old galvanized plumbing.

Why Low Pressure Causes Leaks: The Physics

Your refrigerator’s water inlet valve is not just a simple gate. It is a pilot-operated diaphragm valve.

  1. The Opening: When the solenoid energizes, it lifts a tiny pilot plunger. This uses the water’s own pressure to push the main diaphragm open.
  2. The Closing: Here is the catch. When the power cuts off, the valve relies on the incoming water pressure to push the diaphragm back down against the seat to create a watertight seal.

The Magic Number is 20 PSI.
If your water pressure drops below 20 PSI (Pounds per Square Inch), the water entering the valve doesn’t have enough muscle to force the diaphragm shut. The valve gets stuck in a “half-closed” state. It stays slightly open, allowing water to trickle endlessly into the ice maker.

The RO System Factor: Why Reverse Osmosis Kills Ice Makers

Reverse Osmosis (RO) systems are fantastic for pure drinking water, but they are notorious for causing ice maker leaks.

  • The Drop: An RO system filters water slowly into a storage tank. As you use water, the pressure in that tank drops.
  • The Failure: If the tank pressure dips below 20 PSI (which happens often when the tank is refilling), your fridge valve may fail to close after a cycle.

The Fix:
If you have an RO system connected to your fridge, you must install a RO Booster Pump or verify your tank is pressurized correctly (usually 7–10 PSI when empty).

The “Vampire” Saddle Valve

Another common culprit is the self-piercing saddle valve. These are cheap valves clamped onto copper pipes that puncture a tiny hole to feed water to the fridge.

  • The Problem: Over time, the tiny puncture hole gets clogged with calcium or corrosion. This restricts flow so severely that even if your house has 60 PSI, the fridge only sees 15 PSI.
  • The Fix: Replace saddle valves with a proper 1/4-turn shut-off valve or a “Tee” adapter.

Problem #3: The Frozen Fill Tube “Splash Effect”

If you open your freezer and find water frozen on the outside of the ice bin, or a sheet of ice coating the back wall of the freezer, you are likely dealing with a Frozen Fill Tube.

The Symptom

The fill tube is the plastic pipe that squirts water into the ice mold. Sometimes, a small amount of water remains in the very tip of the tube after a fill cycle. Because it is inside the freezer, this droplet freezes.

  • Cycle 1: A tiny ice dam forms at the tip.
  • Cycle 2: The next time the water turns on, it hits that ice dam. Instead of flowing smoothly into the mold, the high-velocity water deflects. It sprays sideways, splashing over the bin, down the walls, or onto your frozen food.

The Fix: The Hot Water Syringe

Safety Warning: Do NOT use a heat gun or hair dryer inside your freezer. The plastic liner of a refrigerator is made of polystyrene, which warps and melts instantly under high heat. Once warped, the liner is ruined forever.

Tools Needed:

  • Turkey Baster or Large Syringe
  • Cup of Hot Water (Not boiling, just hot tap water)
  • Towel

Steps:

  1. Locate the Tube: Look for the white or clear tube sticking out of the back wall above the ice maker.
  2. Verify the Clog: Stick your pinky finger inside (if it fits). Do you feel ice?
  3. The Thaw: Fill your turkey baster with hot water. Squirt it directly into the fill tube.
  4. Catch the Runoff: Hold a towel or cup underneath to catch the water as it flows back out.
  5. Repeat: Do this 3–4 times until the water flows freely and you don’t feel any ice obstruction.

Prevention:
This often happens if your freezer is too cold. Set your freezer temperature between 0°F and 5°F. Anything colder (-5°F or -10°F) increases the risk of the fill tube freezing before the water can drain out.

Seasonal Intelligence: Humidity & Temperature

Your ice maker behaves differently in July than it does in January. Understanding these seasonal shifts can help you prevent leaks before they start.

Summer: The Condensation Drip

  • The Scenario: It is 90°F with 80% humidity. You open the freezer door to grab ice cream.
  • The Reaction: Warm, moist air rushes in and hits the ice-cold fill tube.
  • The Result: The fill tube “sweats” instantly. Condensation forms on the outside of the tube and drips down into the ice bin. This water isn’t from the valve—it’s from the air. It freezes the top layer of your cubes together.
  • The Fix: Check the door gasket. If your door seal is weak, humid air is constantly leaking in, causing massive frost buildup and condensation leaks. Clean the gasket with warm soapy water and apply a thin layer of petroleum jelly to the hinge side to help it seal.

Winter: The Supply Line Freeze

  • The Scenario: Your fridge backs up to an exterior wall that isn’t well-insulated. A polar vortex hits.
  • The Result: The water in the 1/4-inch supply line behind the fridge freezes solid.
  • The Failure: The ice maker calls for water. The valve opens (click!), but nothing comes out. The solenoid coil stays energized, waiting for flow that never comes. Without water to cool it, the solenoid can overheat and melt its own casing, permanently destroying the valve.
  • The Fix: If you live in a cold climate, ensure the water line is insulated or runs through the floor cabinets, not the exterior wall void.

Preventive Actions Checklist

  • Test Water Pressure: If you can stop the water flow from your dispenser with your thumb, your pressure is likely too low.
  • Inspect the Door Seal: Close the door on a dollar bill. If you can pull the bill out without resistance, your gasket is bad and needs replacing.
  • Check Freezer Temp: Ensure it is not set to the absolute “Max Cold” setting. 0°F is the sweet spot.

Refrigerator Ice Maker Leaking Water Into Bin: The Master Diagnostic Guide

We have covered the forensic side of things: replacing the water inlet valve, fixing low water pressure, and thawing frozen fill tubes. Now, we need to talk about longevity.

The internet is full of “quick hacks” for appliance repair. Some are harmless, but others are dangerous or flat-out wrong. As a technician who has billed clients to fix the damage caused by bad YouTube advice, I want to set the record straight.

What Common Advice Gets Wrong (Safety Guardrails)

You might see a small plastic screw on the side of the ice maker module labeled with + and -. Many guides tell you to turn this toward – to stop leaks.

  • The Reality: This screw only adjusts the duration of the fill cycle by a fraction of a second. It does not stop a leaking valve. If your valve is weeping due to sediment, shortening the fill time does nothing. The valve will still leak 24/7. Messing with this screw usually just results in cubes that are too small or ice makers that won’t harvest.

Myth #2: “Use a Hair Dryer on the Fill Tube”

I mentioned this in Section 2, but it bears repeating because it is the #1 way homeowners destroy their fridges.

  • The Reality: Refrigerator liners are made of thermoformed plastic. They melt at relatively low temperatures. A hair dryer or heat gun can warp the liner in seconds. Once the liner warps, the door gasket won’t seal, the insulation is compromised, and you have ruined a $2,000 appliance to fix a frozen tube. Always use hot water.

Myth #3: “If it Leaks, Buy a New Ice Maker”

  • The Reality: The ice maker is just a plastic mold with a motor. It has no water inside it until the valve opens. Replacing the entire ice maker assembly ($100+) because of a water leak is like replacing your kitchen sink because the faucet is dripping. 90% of leaks are the valve, not the maker.

The Ultimate Maintenance Checklist

Preventing a leak is cheaper than fixing a water-damaged floor. Integrate this checklist into your home maintenance routine twice a year (set a reminder for Daylight Savings Time).

  1. The “Condenser Coil” Vacuum (Every 6 Months)
  • Why: Dirty coils (located at the bottom or back) cause the compressor to run hot.
  • The Link to Ice: When the compressor runs hot, the freezer struggles to maintain 0°F. This leads to partial thawing and refreezing of ice in the bin, creating the “solid block” symptom that mimics a valve leak.
  • Action: Unplug the fridge. Remove the kick plate. Use a coil brush and vacuum to remove dust bunnies.
  1. The Filter Flush (Every 6 Months)
  • Why: Old filters get clogged with sediment.
  • The Link to Ice: A clogged filter drops water pressure. As we learned in Section 2, low pressure (<20 PSI) causes the inlet valve to stick open.
  • Action: Replace the filter. Run 2–3 gallons of water through the dispenser to purge air bubbles that cause dripping.
  1. The Leveling Check (Once a Year)
  • Why: Fridges vibrate and settle.
  • The Link to Ice: If the fridge tilts too far forward, water can spill out of the front of the ice mold before it freezes. If it tilts too far back, the door slams shut, shaking the water out of the mold.
  • Action: Use a torpedo level. The fridge should be level left-to-right and tilted slightly back (bubble just touching the front line) so the door closes on its own.

Maintenance Schedule Summary

Component Frequency Action Symptom Prevented
Water Filter 6 Months Replace & Flush Low pressure leaks (Valve sticking)
Condenser Coils 6 Months Vacuum Clean Meltdowns / Soft Ice
Door Gasket 1 Year Clean with soapy water Condensation / Frost buildup
Water Line 2 Years Inspect for brittleness Catastrophic flooding
Inlet Valve 5-7 Years Proactive Replacement Weeping / Dripping

Research Methodology & Trust

About the Author
This guide was compiled by a Senior Appliance Technician with 15 years of field experience in residential refrigeration repair. Content is based on direct forensic analysis of failed components (GE, Whirlpool, LG, Samsung) and adheres to manufacturer service bulletins.

Sources & Standards

  • Pressure Standards: Based on ASME and NSF plumbing code requirements for residential appliances (20–120 PSI).
  • Electrical Testing: Continuity data derived from standard solenoid coil resistance tables (200Ω–500Ω range).
  • Safety: Electrical safety protocols align with NEC (National Electrical Code) regarding disconnects and grounding.

Disclaimer
This article provides diagnostic information for educational purposes. Working with electricity and water carries inherent risks. Always unplug appliances before servicing. If you are uncomfortable with a multimeter or plumbing, hire a licensed professional.

Refrigerator Ice Maker Leaking Water Into Bin: The Master Diagnostic Guide

While the physics of water pressure and solenoid valves apply to all refrigerators, every manufacturer has its own “signature failure.” As a technician, I can often predict the problem just by knowing the brand.

If you have completed the steps in Sections 1–3 and are still scratching your head, check if your fridge is on this “Frequent Flyer” list.

Brand-Specific Diagnostics

  1. Samsung “Ice Master” (French Door Models)

  • The Symptom: Massive glacier forming on the left side of the fridge compartment (not the freezer), encasing the ice bucket.
  • The Unique Failure: This is rarely a valve issue. It is an air seal issue. The ice room is not sealed well from the warm fridge compartment. Warm air enters, melts the ice slightly, and it refreezes into a block.
  • The Fix: You need the “Service Kit” (DA82-02643A). This involves installing new foam seals, a new auger drain, and updating the software. Do not replace the valve until you have sealed the box.
  1. LG “Linear Compressor” Models

  • The Symptom: Ice is melting in the bin, but the valve isn’t leaking. The ice cubes look “sweaty” or small.
  • The Unique Failure: This is often a Global Cooling Failure. LG’s linear compressors are notorious for failing gradually. The freezer temp creeps up to 15°F or 20°F. The ice melts slightly, water pools at the bottom of the bin, and refreezes.
  • The Test: Put a thermometer in the bin. If it is above 10°F after 24 hours, you have a sealed system (compressor/freon) issue, not a plumbing issue.
  1. Whirlpool / KitchenAid (In-Door Ice)

  • The Symptom: Hollow cubes or no ice, sometimes followed by a leak.
  • The Unique Failure: The Wiring Harness Break. On many side-by-side models, the wires powering the ice maker run through the bottom of the freezer door hinge. Opening and closing the door thousands of times breaks the wires.
  • The Result: Intermittent power causes the valve to flutter or the maker to get stuck mid-cycle, dumping water. Check the wire bundle at the bottom door hinge for kinks or cuts.
  1. GE Profile / Monogram

  • The Symptom: Water overflowing the mold constantly.
  • The Unique Failure: The Stripper Arm Limit Switch. The little plastic arm that feels if the bin is full gets stuck. If the switch inside fails “closed,” the fridge thinks the bin is empty and keeps pumping water and dumping ice, even if the bin is overflowing.

The “Is It Fixed?” Logic Flowchart

Use this text-based logic tree to verify your repair before you push the fridge back against the wall.

START: Water found in Ice Bin.

  1. Is the ice maker mold currently overflowing?
    • YES: Unplug the fridge. Does the flow stop?
      • Yes: Electrical issue (Bad Control Board or Shorted Wire).
      • No: Mechanical issue (Stuck Solenoid Valve). REPLACE VALVE.
    • NO: Proceed to Step 2.
  2. Is the fill tube frozen solid?
    • YES: Thaw with hot water. Check freezer temp (should be 0°F). Check door gasket.
    • NO: Proceed to Step 3.
  3. Are the existing cubes fused into a block?
    • YES: This is a slow “Weep” leak.
      • Action: Check water pressure. Is it >20 PSI?
        • No (RO System): INSTALL BOOSTER PUMP.
        • Yes: REPLACE VALVE.
  4. Is there water on the floor too?
    • YES: Check the Defrost Drain (behind the rear panel) and the connector where the water line meets the fridge.
    • NO: Your repair is likely contained to the Ice Maker system.

Final Tool & Part Recommendations (Affiliate ROI)

To perform these repairs safely and effectively, these are the exact tools I carry in my truck.
(Note: As an affiliate, I earn from qualifying purchases.)

  • The “Must-Have” Diagnostic Tool: Digital Multimeter (Auto-Ranging). You need this to test the Ohms on your valve solenoid. Don’t guess; measure.
  • The Valve Removal Tool: 1/4″ Magnetic Nut Driver. Essential for removing the back panel and the valve mounting screws without dropping them.
  • The “Forever” Fix for RO Systems: Aquatec CDP 8800 Booster Pump. If you have Reverse Osmosis, this is the only way to stop the leaks permanently.
  • The Safe Thaw Tool: Marinade Injector / Turkey Baster. Safer than a hair dryer, faster than waiting.

Senior Appliance Technician | HVAC & Refrigeration Specialist | EPA 608 Universal Certified

Marcus Vance is a 15-year veteran of the residential appliance repair industry, specializing in “hard-to-diagnose” refrigeration and HVAC failures. Before transitioning to technical writing, Marcus spent over a decade in the field as a Lead Diagnostic Technician for a major warranty service provider, logging over 12,000 service calls across the Midwest.

His expertise lies in the forensic analysis of component failures—specifically, why modern appliances fail prematurely and how homeowners can fix them without expensive “parts cannon” repairs. He holds an EPA 608 Universal Certification for refrigerant handling and is a NASTeC (National Appliance Service Technician Certification) holder in Refrigeration and Electrical Systems.

Why I Write:
“I got tired of seeing homeowners pay $300 for a ‘service call’ where the tech spent 5 minutes changing a $20 valve. The industry thrives on the mystery of the ‘sealed system,’ but 90% of failures are mechanical or electrical. My goal is to give you the exact diagnostic steps I used in the field, so you can fix it safely, correctly, and for a fraction of the cost.”

Connect with Marcus:

  • Specialty: Refrigerator Sealed Systems, Ice Production Issues, control board logic.
  • Favorite Tool: Fluke 117 Multimeter.
  • Philosophy:“If you can verify it, you can fix it. Never guess.”

Conclusion

A leaking ice maker is a nuisance, but it is rarely a fatal blow to your refrigerator. By systematically eliminating the variables—low pressure, frozen tubes, and worn-out valves—you can solve the problem for a fraction of the cost of a new appliance.

Remember the golden rule of refrigeration repair: Water follows the path of least resistance. If your valve can’t close (sediment) or isn’t pushed closed (low pressure), water will find a way into your bin.

Frequently Asked Questions (FAQ)

Q: Can I just bypass the water filter to increase pressure?

A: Yes, most fridges come with a “bypass plug.” If you have low water pressure (RO system), using the bypass plug can help increase flow to the valve, ensuring it closes tightly. However, you lose filtration, so ensure your supply water is clean.

Q: Why do my ice cubes have white stuff in the middle?

A: That is trapped air and minerals (calcium). It’s purely cosmetic. If the white stuff is on the ice (like a powder) or the ice tastes salty, that is a sign your water softener is malfunctioning or your filter is expired.

Q: Can I use a saddle valve for my new fridge?

A: Do not do it. Most local building codes now ban saddle valves for new installations because they are prone to leaking and clogging. Install a proper “Tee” fitting with a dedicated shut-off ball valve.

Q: My ice maker is making hollow cubes. Is that a leak?

A: Hollow cubes usually mean low water flow. The mold isn’t filling up all the way. This is a warning sign. If the flow is low, the valve is at risk of sticking open (The Low Pressure Paradox). Change your filter immediately.

Q: How long does a water inlet valve last?

A: In a standard city water environment, expect 5–8 years. If you have hard water (well water) without a softener, a valve might only last 2–3 years before sediment ruins the seal.

Q: I have an RO system. Do I really need a booster pump?

A: If you want reliable ice, yes. Without it, you are gambling on the bladder pressure in your tank. A booster pump ensures a constant 60–80 PSI to the fridge, which guarantees the valve closes tightly every single time.

Q: Can I use a hair dryer if I’m really careful?

A: I wouldn’t risk it. I have seen too many melted liners. If you are desperate and don’t have a turkey baster, you can use a strictly timed method: unplug the fridge and leave the door open for 20 minutes. But the hot water method is safer and faster because it targets only the ice clog.

Q: Why is there water under my vegetable crisper drawers?

A: That is usually a Defrost Drain issue, not an ice maker issue. The drain hole in the back of the freezer is clogged with ice, so the defrost water overflows and drips down into the fridge compartment. That requires a different fix (flushing the drain line).

Q: Can I just take the valve apart and clean the sediment out?

A: I strongly advise against it. Manufacturers seal these valves permanently. Even if you manage to open it, the rubber plunger tip is likely etched or grooved by the debris. It will never seal perfectly again. A generic replacement valve costs $20–$40; a flooded kitchen costs much more.

Q: I replaced the valve, but it’s still leaking. What did I miss?

A: Check your water pressure. If your home water pressure is below 20 PSI (common with Reverse Osmosis systems), the new valve might not have enough back-pressure to close the diaphragm fully. We cover this “Low Pressure Paradox” in Section 2.

Q: Why is my new valve noisy?

A: A loud “buzz” or “hum” during the fill cycle is normal for a solenoid. However, if it chatters loudly or sounds like a jackhammer, your water supply valve may not be fully open, starving the valve of water. Ensure the supply valve at the wall is turned fully counter-clockwise.

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